Service Standards

  • Ethics of Automotive Repair in Zion
    We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...
    Published on: Sep 21, 2011
  • On Board Diagnostics for Your vehicle
    Today we're going to talk about on-board diagnostics and the questions we hear from folks around Zion, ILLINOIS, who need answers about diagnostic services. They want to know what diagnostics are, wha...
    Published on: Oct 26, 2011
  • Zion Customer Detective Work
    One might say the most challenging part of being an automotive service technician at Northwest Auto And Tire is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex syste...
    Published on: Feb 16, 2012
  • Service Center Standard and Procedures
    All ILLINOIS pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to n...
    Published on: Jun 05, 2013
  • What Zion Automotive Service Consumers Should Know
    There are some things drivers should know about Zion car service and repair. First and foremost, Northwest Auto And Tire cares about you and your family's safety. And we really appreciate your busin...
    Published on: Aug 07, 2013
  • Questions to Ask Your Zion Service Advisor
    We find that a lot of Zion drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are ve...
    Published on: Oct 15, 2013
  • Arrive Alive in Zion
    We've all seen drivers do crazy things while driving to or from Zion. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enor...
    Published on: Apr 22, 2014
  • What You Need to Know from Your Northwest Auto And Tire Service Advisor
    Zion drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge...
    Published on: May 15, 2016
  • What Zion Customers like About Us at Northwest Auto And Tire
    A big part of the service we provide at Northwest Auto And Tire for our Zion customers is education. We want you to feel confident with your service decisions. And we're always open to questions...
    Published on: Oct 16, 2016
  • How Does Northwest Auto And Tire Know What to Recommend?
    When you drop your vehicle off at Northwest Auto And Tire in Zion, they don't just poke around under your hood looking for stuff to do. Northwest Auto And Tire professionals have lists and proced...
    Published on: Oct 11, 2017
  • Speak Up: Talking with Your Northwest Auto And Tire Service Advisor
    About 80% of the vehicles on Zion roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing ...
    Published on: Jun 12, 2018